Do all Sutro shoes fit true to size?
All our lasts are on Standard / Medium / “D” width lasts. For more information, please refer to the size guide provided for each style.
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Sizing Guide
How do I determine my size?
To measure your foot length, stand on a leveled floor with the back of your heels against a straight edge or wall. Measure your foot length by placing a ruler flat on the floor straight alongside the inside of your foot from your heel to toes. Place
What if I’m between sizes?
If you are in-between sizes, we’d suggest ordering a half size up.
What if my feet are narrow?
If you have a narrow foot, we suggest ordering your true size, not ordering down as sizing affects length, not width. We suggest wearing thicker socks or thinner insoles (ie Dr. Scholl’s). All men’s products come with removable insoles in case you ha
What if my feet are wide?
If you have a wide foot, we suggest ordering a half size up.
What if you don't offer my size?
Simply fill out the "Notify When In Stock" notification that pops up when you click on an out-of-stock item. We will notify you when your size is made and back in stock!
How long does it take for the leather to break in?
We use thick, beefy leathers and our custom-made double tanning process allows the leather to be soft and supple which reduces the break-in period considerably. We suggest wearing your boots with thin socks around the house for 2 hours at a time, 4-5
I just received my shoes. How do I know I bought the right size?
Try your boots on later in the day because that is when your foot has expanded and tends to be at its largest. Your foot should fit snugly in the boot. In boots, the heel counter should be slightly roomy, though not uncomfortably large to allow you t
Why are so many sizes out of stock?
We know how frustrating it can be to find a pair you want and for it to be out of stock. We make sure to pay close attention when stock gets low and plan for restocks consistently. Due to limited production and leather availability, it can take some