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Sutro Footwear

How can we help? Get all of your important questions answered here or reach out to us to learn more. 

Help Center - Sutro Footwear

Shipping options to the contiguous 48 states + Washington DC: 
-Standard Shipping (5-8 days) Free 
-Ground Shipping (3-6 days) $10.00 
-Expedited Shipping (2 days) $15.00 
-Express Shipping (1 day) $20.00 

What shipping methods does Sutro offer?

Due to limited production, we don’t have a set ongoing customization option, however, we are always open to suggestions and feedback. Have the perfect boot in mind? Share your ideas with us!

Can I customize a pair?

We use 16 mm thick, full-grain leather for the upper and full glove leather lining. A custom Vegetal re-tanning process infuses natural oils and waxes into the leather fibers. Using substances such as beeswax and tree bark gives durability and a rich patina that gets better with age. 
We partner with the most renowned tanneries in the US and Mexico to ensure that not only are our leathers sourced from boutique farms but that they comply 100% with U.S. Environmental & Chemical requirements.

What type of leather do you use?

We recently started shipping to Canada.
All fees for international orders (i.e. shipping, duties, and taxes) will be shared and collected when you checkout on our store. No additional fees will need to be collected when the item is delivered.

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