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Tracking says my package has been delivered, but I don't have it. What do I do?

We ship all packages through trusted couriers, but sometimes there can be delays. If your tracking mentions it has been delivered, we would first suggest checking with your neighbors to see if they received the package by mistake. At times, delivery messages are sent out prematurely from the post office instead of their destination. In such cases, please give it a few hours and see if the package shows up.


If you are unable to locate your package, please contact our customer support team at [email protected].

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