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Returns

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What is your return policy?

We accept returns on items that are in new, unworn, unaltered condition if requested within 14 days of receiving the shoes. Items must be sent back in its original packaging, with no signs of wear.

How do I process a return?

Please begin your return here.

How do I send back my order?

To request a return, please enter your Order Number and Email Address to initiate a return request. Once your request is approved, you will receive a confirmation email with shipping guidelines.

How long does it take for a return to process?

Returns can take up to 5 days to process after they make it back to us. Once processed, a refund can take 1-2 billing cycles to appear on your bank statement depending on your credit card company. If you are looking to exchange a pair, we suggest pla

I bought a pair of shoes for sale, but they don't fit. What are my options?

All Sale items are final and are not eligible for a return or exchange.