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Articles

My size is out of stock – What do I do?

All Sutro product is individually handcrafted and made in small batches. Because of this, we cannot produce large quantities which can often leave some sizes to be out of stock for periods of time. Don’t be discouraged if your size is out. Submit an

Why do some colors on the site look different from one another?

All Sutro products are handcreamed and polished using natural creams and polish. As a result, no two boots look the same. The variations in the tone are a testament to the nature of handcraft.

Why are so many sizes out of stock?

We know how frustrating it can be to find a pair you want and for it to be out of stock. We make sure to pay close attention when stock gets low and plan for restocks consistently. Due to limited production and leather availability, it can take some

Can I customize a pair?

Due to limited production, we don’t have a set ongoing customization option, however we are always open to suggestions and feedback. Have the perfect boot in mind? Share your ideas with us!