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Exchanges

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What is your exchange policy?

We want you to find the perfect pair of Sutros. To make things easy and fast, we’d suggest you place a new order for the size you would like to exchange for and request a return for the original pair. We will issue a full refund for that pair once we

What is your exchange process?

To exchange for another pair, simply place a new order for the pair that you need.

I’d like to exchange for another size but the size is not available. What are my options?

We know how frustrating this can be. If you are looking for a size that is out of stock, please fill out the Out-of-Stock form located on the product page to let us know that you would like to be notified when the size/style is back in stock. In the